Due to the nature of the research peptide industry, many traditional payment processors classify peptide-related businesses as “high-risk,” even when products are sold strictly for laboratory research purposes only.
Because of this, some payment providers such as PayPal, Stripe, and standard credit card processors may limit or decline services for businesses operating in this industry.
Yes. Peptides are typically shipped in lyophilized form unless otherwise specified on the product page and must be reconstituted with Bacteriostatic Water prior to use.
Bacteriostatic Water is sold separately.
Yes. You can view current COAs here.
Yes. Tracking information is automatically emailed once your order ships.
Payments are usually confirmed within 5–20 minutes during normal operating hours.
Please contact us as soon as possible. If your order has not shipped yet, we may still be able to update the shipping address before dispatch.
This usually means Canada Post attempted delivery and your package is available for pickup at a nearby post office location. Keep checking your tracking page for the pickup location, or bring your tracking number and matching ID to your nearest Canada Post location.
Most orders ship the same day or next business day once payment is confirmed. Orders confirmed earlier in the day have the best chance of shipping same day.
Yes. Once payment is confirmed you will receive another email confirming your order.